Note: if you're opening Outlook Express for the first time, you will not see the window below. You will see the Internet Connection Wizard. Click here to jump to that screenshot.

On the Toolbar, click Tools and select Accounts from the menu.

The Internet Accounts window opens.

Toward the top, right corner, click Add and select Mail from the menu.

The Internet Connection Wizard launches.

   Display name = enter your name.

Click Next to continue.

E-mail address = enter your Intrex e-mail address.

Click Next to continue

My Incoming mail server is a ? server = this should be set to POP3.

For Incoming mail (POP3, IMAP or HTTP) server: Insert pop.intrex.net

For Outgoing (SMTP) server: Insert smtp.intrex.net

Click Next to continue.

Account name = enter the username of the e-mail account (everything before @).Password = enter the password to your e-mail account.

   

Important: passwords are case-sensitive. Ensure your Caps Lock is disabled.

   Select Remember password.

Important: do NOT select Log on using 'Secure Password Authentication'.

Click Next to continue.

Which method do you want to use to connect to the Internet?   =  select Connect using my phone line .

Click Next to continue.

You should already have a connection created.

Select the option Use an existing dial-up connection (Intrex Connection) and highlight the connection you'd like to use.

Click Next to continue.

Click Finish to complete the wizard.

Important: ; you still need to enable SMTP authentication.  You'll see how to do this in the following screenshots.

The Internet Accounts window appears.

Highlight the desired account and click Properties.

Mail Account   =  you can give the name of the mail account anything you'd like.  In this example, I gave the account the name 'Work'.

Important:   ensure Include this account when receiving mail or synchronizing is checked.

Select the Servers tab.

Enabling SMTP Authentication:

SMTP authentication is required to send e-mail. Without this enabled, you cannot send e-mail. You'll probably see error '550' or an error 0x800CCC69 to list a few. SMTP authentication helps deter would-be spammers from spamming you.

Towards the bottom, left corner there is a box: My server requires authentication. Check it.

To the right, click the Settings button.

The following window appears:

Congratulations, you have successfully completed the setting and cofiguring a new Intrex mail account.

If you need any assistance, please do not hesitate to call us at 919-573-5488 or email helpdesk@intrex.net.