Speedster detected another application using the HTTP listening port
E-mail acceleration is disabled because another LSP was detected
A response was not received from the server within a reasonable peiod of time...
Speedster has stopped because the connection to the remote host has been closed
Right-clicking a web image to view the original image does not work
Speedster was unable to connnect

Speedster Web Accelerator detected another application using the HTTP listening port...

This can occur to Windows XP users when they utilize the "Switch User" feature, and both users wish to use Speedster. The first user will already be using the default local listening port (5400), so other users cannot use the same port.

Right-click the Speedster "S" icon and click Settings.... Click on the Connection tab and click the Advanced... button. Change "Local Listening Port" to something other than 5400, like 5500 or 5600. Restart Speedster.

If the problem persists, please call us at 919-573-5488.

During installation, a dialog appears warning that e-mail acceleration is disabled because another LSP (Layered Service Provider) was detected

This dialog is just a warning stating that e-mail acceleration is not possible on this computer due to a software conflict. Web acceleration will still work fine.

A response was not received from the server within a reasonable peiod of time...
Speedster Web Accelerator has stopped because the connection to the remote host has been closed

Try restarting Speedster. Right-click the Speedster "S" icon and click "Stop Speedster". Right-click the icon again and click "Exit". Click Start to open the Start Menu. Go to Programs, point to Speedster, and click Speedster Web Accelerator.

If the problem persists, please call us at 919-573-5488.

You cannot right-click on a web page image to view the original image

Some web sites disable the right-click using javascript feature. On other sites, the image in question may be a background image. To see the image in its original quality, adjust the Speedster image quality settings and click Ctrl-Refresh in Internet Explorer.

View instructions for modifying the image quality.

Speedster Web Accelerator was unable to connnect to the remote Speedster Service

• Verify that you have typed your main account username and password correctly in the Speedster settings. View directions for checking the login settings.

• Check that you have successfully connected to your Dialup account.

• If you are running firewall software, make sure that a firewall rule is present that allows access to the Remote Server Port. To view the port information, right-click the Speedster "S" icon and click Settings.... Click on the Connection tab and click the Advanced... button.

• Try uninstalling Speedster Web Accelerator, and then reinstall it.

• Try restarting Speedster by exiting the program and then relaunching it. Right-click the Speedster "S" icon and click "Stop Speedster". Right-click the icon again and click "Exit". Click Start to open the Start Menu. Go to Programs, point to Speedster, and click Speedster Web Accelerator.

• To verify that Speedster is active on your account, or if the problem persists, call us at 919-573-5488.